Iron County Economic Development Corporation

Economic Development Corporation and Global Response North Corporation

Following is the progress on the new Call Center at 402 Washington Street, Iron River, Michigan, now being leased by Global Response North Corporation. Phase II of the Call Center continues with construction expected to be completed in October 2006.

 

Phase I of the Call Center - September 22, 2006

Grand Opening took place on September 6, 2006.

Progress of the remodeling that took place follows below.

Before!

(July 2006) Remodeling of office space now accommodates the training area of the Call Center.

After

(September 2006) Training area of remodeled Call Center.

 

Before

(July 2006) Demolotion Progress prior to workstation installation.

After

(August 2006) Carpeting installed and workstations being installed after demolition work completed

Before

(July 2006) Demolition and progress on main area of Call Center.

After

(September 2006) Finished product of main area of Call Center.

Currently servicing the State of Michigan Department of Natural Resources Campground Reservations, Spherix and Global Response North Corporation are operational at 402 Washington Street, Iron River, Michigan, 49935 with jobs in Michigan serving Michigan contracts.

(September 2006) Beginning of Addition - Phase II of Call Center Project.

Exterior Walls in place ~ October 06, 2006

Back view of the addition to the Call Center under construction.

Global Response North

402 Washington Avenue, Technology River, Michigan 49935

Providing Call Center Excellence in Michigan's Beautiful Upper Peninsula

Global Response North is a total customer contact support firm that specializes in customized solutions to our clients' marketing challenges. Our broad service offerings are provided through the full spectrum of channels, which includes 800 phone numbers, e-mail, facsimile and online live chat.

Our award winning service starts with recruiting great team members and continues with call monitoring, customized reporting and well-defined Service Level Agreements. The top business reasons for outsourcing are cost reduction, ability to meet call demand during peak volume periods and capacity to operate 24/7. Our clients tell us the top business reasons for choosing Global Response are our "high-touch'" philosophy, flexibility and a real commitment to quality and professionalism.

Facts About Global Response North

What:

Global Response North is a Contact Center. We support customer service activities via telephone, chat, email, fax, video, and more. We are also be exclusively assisting callers to make reservations for Michigan State Parks, a service of the Michigan Department of Natural Resources.

When :

September 2006

JOBS, JOBS, JOBS:

We have hired people and we are operational. Our long term plan is 85+ within two years.

Culture: If you want to learn about us please see www.globalresponse.com Global Response North is an equal opportunity employer with numerous awards.

Location: 402 Washington Street, Iron River, Michigan 49935

Resumes:

Telephone Operator positions are now being accepted.

You may apply at Michigan Works Service Center

237 East Caspian Avenue

Caspian, MI 49915

906-265-0532

Most of all thank you for making us a part of your community!

Other links to check out:

http://www.globalresponsenorth.com or http://www.hometownansweringservice.com

 

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Last Updated on April 22nd, 2007